Owner's book · not a shop
Open HoodKnow the car. Then the window. Factory specs in plain English — don't authorize until you can say this at the counter.
SaferCar file · not CR
Beginner · file + one voteExpert · filings / year
Complaint counts, not Consumer Reports. See who already filed on this nameplate, by part.
ODI complaintsByVehicle, counted by component, linked to playbooks. Not a Consumer Reports survey. CR is a magazine we do not license.
Reliability · published method
Complaint counts, not Consumer Reports. CR is a magazine we do not license. SaferCar is who filed, counted by component, plus n of a local panel on this phone. Wrecks and titles are a consumer Carfax / NICB / NMVTIS purchase — we do not own that file.
2018 Honda Civic
Pull SaferCar for this year-make-model. The 2018 Honda Civic sample is on the card if you have not identified a car.
Methodology · published
SaferCar is who already filed. It is not everyone who owns the car — it is the owners who were annoyed enough to fill out a federal form.
So a pile is a question, not a verdict. Big number, ask what part. Small number, it can still mean nobody bothered to write it down.
Your vote on this phone is n of 1. It stays in this browser. It is not a panel of America, and it does not move anyone else's number.
What we will not do
Long form: docs/RELIABILITY.md in the repo