Owner's book · not a shop
Know the car. Then the window. Factory specs in plain English — don't authorize until you can say this at the counter.
Claims
Beginner · short stepsExpert · spec · code · mm
Wide, medium, close with a coin. Prior damage gets its own frame.
Claim photo list: VIN, scale, prior damage, dated folder. Not a legal filing.
08 · Adjuster / body