Owner's book · not a shop
Know the car. Then the window. Factory specs in plain English — don't authorize until you can say this at the counter.
Tech
Beginner · short stepsExpert · spec · code · mm
They will ask for the test. Write millimeters on the rotors.
Numbers, not adjectives. Rotor mm, DTC freeze-frame, OEM vs aftermarket on the line.
04 · Technician / ASE
The owner read a script. Answer with a number or a test name — not "these fail a lot on this car."
Rotors are millimeters. "They're due" is not a thickness. You bring the book number; we only compare.
Hat discard is on the casting or in the book. Write measured and minimum.
Type both numbers. We do not invent the book spec.