Owner's book · not a shop
Know the car. Then the window. Factory specs in plain English — don't authorize until you can say this at the counter.
RO glossary
Beginner · short stepsExpert · spec · code · mm
Look up the slang on the ticket. Read the trap on that line.
Invoice slang: LOF, MPI, R&R, NTF, shop supplies, 'while we're in there.'
Invoice slang
Try cabin-filter, LOF, or flush
trans
Usually a drain and fill, sometimes a pan drop and filter. Not the same as a flush.
Say · Ask: drain-and-fill or machine flush? Which fluid spec? Filter this time?
A flush on a high-mile untouched unit can be a gamble. Drain-and-fill is the conservative sentence.
service
A machine pushes fluid through a system. Coolant, trans, brake, and power-steering flushes are different jobs.
Say · Which system, and why a flush instead of a drain? Show me the contamination.
Flush packages are high-margin. Contamination or a spec interval is the reason; a menu board is not.
brakes
Hygroscopic fluid ages. A flush is interval or contamination — not automatically every oil change.
Say · Test strip or boiling-point number, or the year-old interval in the book.
Menu-board brake flushes at every visit are a pitch. Copper/moisture test is a reason.