Owner's book · not a shop
Know the car. Then the window. Factory specs in plain English — don't authorize until you can say this at the counter.
RO glossary
Beginner · short stepsExpert · spec · code · mm
Look up the slang on the ticket. Read the trap on that line.
Invoice slang: LOF, MPI, R&R, NTF, shop supplies, 'while we're in there.'
Invoice slang
Try cabin-filter, LOF, or flush
steering
The shaft with the rubber boot. Click on turn is the outer joint.
Say · Which side, and is the boot torn or is it already clicking?
Two axles 'in pairs' when one boot is torn. The quiet side can wait if the boot is intact.