Owner's book · not a shop
Open HoodKnow the car. Then the window. Factory specs in plain English — don't authorize until you can say this at the counter.
Owner's book · not a shop
Open HoodKnow the car. Then the window. Factory specs in plain English — don't authorize until you can say this at the counter.
RO glossary
Beginner · short stepsExpert · spec · code · mm
Look up the slang on the ticket. Read the trap on that line.
Invoice slang: LOF, MPI, R&R, NTF, shop supplies, 'while we're in there.'
Invoice slang
Try cabin-filter, LOF, or flush
service
A walk-around the shop uses to find more work. Useful when it writes measurements. Sales when it writes 'due.'
Say · I want the numbers: rotor mm, pad mm, tread 32nds, not 'brakes due.'
'Recommended' on an MPI is not a fail. Ask what is below spec today.