Owner's book · not a shop
Open HoodKnow the car. Then the window. Factory specs in plain English — don't authorize until you can say this at the counter.
Owner's book · not a shop
Open HoodKnow the car. Then the window. Factory specs in plain English — don't authorize until you can say this at the counter.
RO glossary
Beginner · short stepsExpert · spec · code · mm
Look up the slang on the ticket. Read the trap on that line.
Invoice slang: LOF, MPI, R&R, NTF, shop supplies, 'while we're in there.'
Invoice slang
Try cabin-filter, LOF, or flush
diag
Could not duplicate. The tech did not see the complaint in the bay or on the road test.
Say · That is an honest sentence. Pay the diagnosis if they road-tested and scanned. Do not pay a parts guess.
NTF plus a 'preventive' part is a parts cannon. Ask for the road-test notes.