RO glossary

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Look up the slang on the ticket. Read the trap on that line.

Invoice slang: LOF, MPI, R&R, NTF, shop supplies, 'while we're in there.'

WhoAudience: Anyone staring at LOF, MPI, R&R, or shop supplies.Owners and writers who want the trap named.
ClickControl: Search a term. Copy what to say.Term → meaning → counter line → trap.
SayCounter: What does [term] mean in dollars on this RO?Shop supplies need a number. 'While we're in there' needs a yes.

Invoice slang

Tie rod (inner / outer)

Steering link. Inner vs outer are different parts. Alignment after.

Focused on Tie rod (inner / outer)

steering
Tie rod (inner / outer)
Steering link. Inner vs outer are different parts. Alignment after.
Say · Which end, and is the boot torn? Alignment is part of the job.
Replacing outers and skipping the alignment is a tire bill.