Owner's book · not a shop
Open HoodKnow the car. Then the window. Factory specs in plain English — don't authorize until you can say this at the counter.
Owner's book · not a shop
Open HoodKnow the car. Then the window. Factory specs in plain English — don't authorize until you can say this at the counter.
RO glossary
Beginner · short stepsExpert · spec · code · mm
Look up the slang on the ticket. Read the trap on that line.
Invoice slang: LOF, MPI, R&R, NTF, shop supplies, 'while we're in there.'
Invoice slang
Try cabin-filter, LOF, or flush
service
Belt is a service part with an interval. Chain is 'lifetime' until it stretches — then it is a job.
Say · Belt or chain on this VIN? If belt, the water pump is usually 'while we're in there' with a price.
Calling a chain a belt to sell a kit. Identify first.