Owner's book · not a shop
Know the car. Then the window. Factory specs in plain English — don't authorize until you can say this at the counter.
RO glossary
Beginner · short stepsExpert · spec · code · mm
Look up the slang on the ticket. Read the trap on that line.
Invoice slang: LOF, MPI, R&R, NTF, shop supplies, 'while we're in there.'
Invoice slang
Try cabin-filter, LOF, or flush
steering
Adjust toe (and camber/caster if the car has it) so the tires track straight.
Say · Ask for the printout: before and after, in degrees. A 'lifetime alignment' is a coupon, not geometry.
An alignment will not fix a bent knuckle or a worn inner tie rod. Those are parts, then the alignment.
ticket
Work sent outside the shop. Alignment rack down the street, machine the rotors, tint, programming.
Say · Who is doing it, and what is their line on my ticket?
Sublet plus a markup is normal. An unmarked sublet is how you lose the old part.
steering
Steering link. Inner vs outer are different parts. Alignment after.
Say · Which end, and is the boot torn? Alignment is part of the job.
Replacing outers and skipping the alignment is a tire bill.